Privacy Policy
Effective Date: April 22, 2024
Last Updated: July 29, 2024
At TCP Empire, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard it.
1. Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Personal Identification Information: We collect your first name, last name, shipping address, WhatsApp phone number, email address, country, and state. This information is necessary for processing orders and providing customer service.
- Shipping Information: If you choose to ship to a different address, we also collect the recipient's first name, last name, address, WhatsApp phone number, country, and state to ensure successful delivery.
- Contact Form Submissions: If you contact us through our website’s contact form, we collect your name, email address, and the content of your message (subject and message details). This enables us to respond to your inquiries efficiently.
2. Use of Personal Information
The information we collect is used for the following purposes:
- To process and fulfill orders, including shipping and delivery of products.
- To communicate with you regarding your order, inquiries, or customer support.
- To improve your experience on our website by addressing your feedback and ensuring personalized service.
- To provide updates regarding promotions, new products, or services (with your consent).
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device to retain user preferences, keep items in your cart, and track browsing activity to ensure smooth navigation. You can adjust your cookie settings in your browser, but please note that disabling cookies may affect the functionality of the site.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We only share your information with trusted third parties when necessary to provide services (e.g., shipping providers), and we ensure that these third parties adhere to similar data protection standards.
5. Your Rights
You have the right to request access to the personal information we hold about you and ask for corrections if needed. You may also request that your data be deleted or that we limit the processing of your data where applicable. If you wish to exercise these rights, please contact us at info@tcpempire.com.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
For more information or if you have any concerns, please contact us at info@tcpempire.com or by visiting our Contact Us page.
